Returns & Refunds
Returns & Refunds
Calen Lifestyle Goods Inc wants customers to understand return terms before purchasing. This policy applies to clothing, fashion accessories, and non-regulated lifestyle goods sold on this website.
Return Window
Customers may request a return within 30 days after delivery unless a product page states a different return condition. Items should be unused, unworn, unwashed, with tags or original packaging where applicable.
How to Request a Return
Email info@calenlifestylegoods.com with your order number, item name, reason for return, and photos if the item arrived damaged or incorrect. We will provide return instructions before the item is sent back.
Refund Timing
After we receive and inspect an eligible return, refunds are issued to the original payment method. Processing time may vary by payment provider. If we cannot ship an ordered item, we will cancel the unshipped item and issue the required refund, including applicable shipping or handling charges tied to that item.
Return Shipping
Unless the product arrived damaged, defective, or incorrect, customers may be responsible for return shipping costs. Any restocking fee, if applicable to a specific item, will be disclosed before purchase.
Non-Returnable Items
For hygiene and safety reasons, certain opened, worn, washed, personalized, final-sale, or damaged-by-customer items may not be eligible for return. This does not limit any rights customers may have under applicable law.
